Ibc22 is committed to protecting the privacy of every member. This policy explains how we collect, use, and safeguard your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
This is at the heart of how ibc22 manages and protects the personal information of every Malaysian member who trusts us.
All data transmitted between your device and ibc22's servers is encrypted with 256-bit SSL — the same standard used by Malaysia's leading banks such as Maybank and CIMB. Your information cannot be intercepted by any unauthorised party.
Ibc22 operates in full compliance with the Personal Data Protection Act 2010 (PDPA) Malaysia. This means the collection, processing and storage of your data is carried out in accordance with applicable local legal requirements.
Ibc22 has never and will never sell, rent or disclose your personal data to any third party for marketing purposes. Your data belongs to you – it is not a commodity we trade.
As an ibc22 member, you have the right to access, correct, transfer, and request the deletion of your personal data. These requests can be submitted to our privacy team at any time.
Your personal data is stored on servers protected by multi-layered security systems. Access to member data at ibc22 is strictly limited to staff who require it to carry out their responsibilities.
In the event of any security incident involving your data, ibc22 is committed to notifying affected members within the timeframe required by the PDPA and taking immediate remedial action.
This Privacy Policy sets out ibc22's commitment to protecting the personal information of every individual who uses our platform at ibc22.best. We take our responsibilities under Personal Data Protection Act 2010 (PDPA) Malaysia and are committed to being fully transparent about how we handle your data. By registering for or using any ibc22 service, you consent to the collection and use of your personal data as described in this Policy.
This Privacy Policy applies to all users and registered members of the ibc22 platform, including those who access it via ibc22.best, the ibc22 mobile app, or any other digital channel operated under the ibc22 brand.
As the data controller for your personal information, ibc22 is responsible for ensuring that your data is collected lawfully, processed for clearly defined purposes, stored securely, and not retained longer than necessary. We appoint an internal Data Protection Officer (DPO) who is responsible for overseeing our compliance with the PDPA and this Privacy Policy.
This Privacy Policy should be read together with Terms & Conditions ibc22. In the event of any conflict between the two documents on matters of privacy, this Privacy Policy shall prevail.
Ibc22 collects various categories of personal data depending on how you interact with our platform. Below is a summary of the types of data we collect:
| Data Category | Example | Primary Purpose |
|---|---|---|
| Identity | Name, MyKad, date of birth | KYC verification, legal compliance |
| Contact | Email, phone number | Communications & account notifications |
| Finance | DuitNow, TnG eWallet | Processing deposits & withdrawals |
| Transactions | Game history & deposits | Customer support, security |
| Technical | IP address, browser | Account security, fraud detection |
| Usage | Pages visited & clicks | Platform improvement, analytics |
Ibc22 only uses your personal data for purposes that are lawful, relevant and not excessive. The following are the key purposes for which your data is used:
Ibc22 does not use your personal data to make automated decisions that have a legal or similarly significant effect on you without human involvement, except in clear-cut cases of fraud detection.
Ibc22 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, there are limited circumstances in which ibc22 may share your data:
Ibc22 works with third-party service providers that help us operate the platform – including technology infrastructure providers, casino game providers, payment processors for Malaysian methods such as Touch 'n Go, GrabPay, DuitNow and others, as well as analytics services. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for purposes specified by ibc22.
Ibc22 may disclose your personal data to the relevant Malaysian authorities when required by law – including the Royal Malaysia Police (PDRM), the Malaysian Anti-Corruption Commission (MACC), or a court of competent jurisdiction – in accordance with the Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act (AMLA).
Ibc22 reserves the right to disclose data as necessary to investigate or pursue legal action against fraud, money laundering, or serious breaches of terms involving an ibc22 account.
Important Disclaimer: ibc22 has never and will never share your sensitive financial information such as passwords, PINs or card numbers with any party. Be cautious of anyone claiming to be from ibc22 and requesting such information.
Ibc22 retains your personal data for as long as necessary to fulfil the purposes outlined in this Policy, or as required by applicable Malaysian law. As a general guide:
Once the defined retention period has lapsed, your data will be securely deleted or anonymised.
Ibc22 continually invests in security infrastructure to protect your data, including:
While ibc22 takes all reasonable security measures, no system can guarantee 100% security in the digital world. You also play a part by keeping your password and device secure.
As an ibc22 member who is a Malaysian citizen or resident, you have the following rights regarding your personal data under the Personal Data Protection Act 2010:
You have the right to request a copy of all personal data ibc22 holds about you. Access requests will be processed within 21 business days.
If your personal data held in ibc22's records is inaccurate or out of date, you have the right to request a correction and we will update it within a reasonable timeframe.
You may request the deletion of your personal data upon account closure, subject to ibc22's legal obligations to retain certain records.
You have the right to object to the processing of your data for direct marketing purposes at any time. Such requests will take effect within 10 business days.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider should you choose to do so.
In certain circumstances — such as when an objection is under consideration or the accuracy of data is disputed — you may request a temporary restriction on the processing of your data.
To exercise any of the rights above, please contact ibc22's Data Protection Officer by email at privacy@ibc22.best or through the privacy request form in your account settings. ibc22 will not charge a fee for reasonable requests and will respond within the timeframe required by the PDPA.
The ibc22 platform uses cookies and similar tracking technologies to enhance your experience, maintain the security of your login session, and understand how the platform is being used. Below are the types of cookies we use:
You can manage or disable non-essential cookies through your browser settings. Keep in mind that disabling certain cookies may affect the functionality of the ibc22 platform and your gaming experience. For guidance on managing cookies in popular browsers, refer to the official documentation for Chrome, Firefox, Safari or Edge.
Ibc22 does not use third-party cookies for advertising displayed across other websites. Our tracking technologies are limited strictly to the operational needs of the ibc22 platform.
The ibc22 platform is strictly for adults aged 21 and above, and we do not knowingly collect personal data from individuals below this minimum age. Should we discover that personal data belonging to someone under 21 has been collected, we will take immediate steps to delete that data and close the account in question.
If you are a parent or guardian who believes your underage child has registered an account with ibc22, please contact us immediately at privacy@ibc22.best so that we may take the appropriate action.
Warning to Parents: Ensure that any device with access to the ibc22 platform is password-protected and out of reach of children. Use your device's parental control features if needed.
The ibc22 platform may contain links to third-party websites or services, such as game provider pages or technical support services. ibc22's Privacy Policy does not apply to these third-party sites or services, and ibc22 is not responsible for their privacy practices.
We encourage you to read and understand the privacy policy of every third-party website or service you visit or use, particularly before providing them with any personal information. ibc22 has no control over the content or privacy practices of third-party platforms and makes no guarantees regarding their privacy standards.
In certain cases, your personal data may be processed or stored outside Malaysia – for example, by cloud infrastructure service providers or international game providers. In all such cases, ibc22 ensures that:
By using the ibc22 platform, you consent to this cross-border data transfer subject to the protections described above.
Ibc22 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new Malaysian legal requirements, or changes in how we operate the platform. All previous versions of this Privacy Policy will be retained and made available upon request.
When we make material changes to this Privacy Policy, we will notify you through:
The "Last Updated" date at the top of this page will always reflect the date of the most current version of this Privacy Policy. Your continued use of the ibc22 platform after any changes take effect will be considered acceptance of the revised policy.
We encourage you to review this Privacy Policy periodically. If you disagree with any changes, you have the right to close your account and request data deletion as outlined in Section 6.
For any questions, concerns, or requests relating to this Privacy Policy or ibc22's use of your personal data, please contact our Data Protection Officer (DPO):
We are committed to responding to all privacy-related enquiries within 3 business days and resolving formal requests (such as data access or deletion requests) within the timeframe set out under Malaysia's PDPA.
If you feel that ibc22 has not adequately addressed your privacy concerns, you have the right to lodge a complaint with Department of Personal Data Protection Malaysia which falls under the Ministry of Digital.
All privacy-related communications with ibc22 may be conducted in either Bahasa Melayu or English, based on your preference.
In the online gambling industry, trust is everything. And trust cannot exist without robust privacy. At ibc22, we understand that when someone registers an account, makes a deposit via Touch 'n Go eWallet or DuitNow, or shares identity documents for KYC purposes, they are entrusting us with highly sensitive information. That trust is never taken lightly.
Malaysian law requires platforms like ibc22 to comply with the Personal Data Protection Act 2010 (PDPA). For us, however, legal compliance is not the goal – it is the minimum starting point. ibc22's actual privacy standards go well beyond PDPA requirements, because we believe Malaysian members deserve a higher level of protection than what the law alone demands.
One of the most common questions ibc22's support team receives is about the security of payment information. When you use GrabPay, Maybank2u, CIMB Clicks, or ShopeePay to make a deposit at ibc22, is your financial account information safe? The answer is yes – with full technical credentials to back it up. ibc22 does not directly store your credit card numbers or e-wallet login details. All financial transactions are processed through a PCI-DSS certified payment gateway, meaning sensitive financial information is never held in ibc22's direct storage.
There is a common misconception that online platforms use user data to manipulate behaviour — serving aggressively targeted ads or using analytics to identify players most vulnerable to problem gambling habits and then pushing more promotions their way. ibc22 explicitly rejects this approach.
Data we collect on your gaming patterns at ibc22 is used for two primary purposes: first, to identify patterns that may indicate a gambling problem so we can offer early support; and second, to improve the overall platform experience for all members. We do not use your personal data to build psychological profiles or make decisions that manipulate your betting behaviour.
The ibc22 VIP Rewards Programme also involves processing data about your betting activity to calculate VIP points and determine bonus eligibility. All such processing is transparent – you can see how your VIP points are calculated in your account dashboard, and you may request a full explanation of any decision made using your data. This is part of ibc22's commitment to transparency in data processing.
Many platforms claim to respect user rights but make exercising those rights unnecessarily difficult and burdensome. At ibc22, we take the opposite approach. Data access, correction, or deletion requests can be submitted by emailing our Data Protection Officer, and we are committed to responding within 3 business days. There is no lengthy bureaucratic process or complicated forms to fill out.
As a practical example: if you want to know exactly what data ibc22 holds about you — from game records to customer support communications — you can request a full data report. The request will be processed within 21 business days and you will receive a machine-readable file containing all relevant data. This is not merely a written policy — it is a procedure that genuinely works at ibc22.
Ultimately, privacy at ibc22 is an ongoing commitment, not a one-off project. We conduct internal reviews of our privacy practices every six months, update our procedures whenever Malaysian law changes, and ensure all staff who handle member data undergo regular privacy training. The trust you place in ibc22 with your personal data is something we will always uphold with the utmost responsibility.
Ibc22's Privacy Policy goes hand in hand with our commitment to responsible gaming – data is used to support members, not manipulate them.
Ibc22 analyses gaming patterns to identify members who may need responsible gaming support – not to send them more promotions.
All ibc22 platform usage analytics are conducted in aggregate and anonymised form – no individual decisions are made based on personal behavioural profiles.
When you activate self-exclusion mode on ibc22, your data is used to ensure you genuinely cannot access the platform — privacy and protection working hand in hand.
Ibc22 does not use your profile data to create targeted marketing communications designed to override your self-imposed limits or exclusion decisions.
This Privacy Policy was last updated on 1 January 2026 and reflects ibc22's current commitment to protecting the personal data of Malaysian members. It should be read together with Terms & Conditions and Responsible Gambling Policy us. For privacy enquiries, contact privacy@ibc22.best.
All information relating to your payment methods is protected under ibc22's Privacy Policy and security standards.